Our Policies
Attendance at Lessons and Cancellations
Lateness for lessons will not be made up or refunded. Cancellations for any reason will be made up in the summer months (July - August). Your payment period will not be adjusted or extended. The lessons will be made up at your request after July 1st.
The Conservatory receptionists will not track students for makeups. It is "the students responsibility" to re-schedule the lesson they have cancelled. You may take your cancelled lessons in July or August. Any scheduled make-up lessons that are cancelled by the student will not be re-scheduled again.
Remember that progress depends on regular attendance. So, please try to make your lessons each and every week.
The Conservatory will be closed for the following holidays
Good Friday • Victoria Day • Labour Day • Thanksgiving Day • Christmas Eve' Day • Christmas Day • Boxing Day • New Year's Eve Day • New Year's Day
The Conservatory is open all Summer!
Payments
All payments are to be made in advance. There are 3 payment plans to best suit your needs:
- 10 Lesson Package
- 16 Lesson Package
- 32 Lesson Package
Each lesson in any package is 1/2 hour in length. If you choose hourly lessons, you will be using two lessons per week from your package. Also, if you choose to come two or three times per week, you will be using 1 lesson per visit.
The Conservatory accepts cash or cheque and all payments are to be made in advance.
Registration Fees and Family Rates
All students are required to pay registration fees once a year. For new students, payment is due upon enrollment and for all other students, payment is due September 1st each year. Only one registration fee will be charged per family. Also, please ask the receptionist about our family rates.
Phone Messages
When leaving a phone message at the Conservatory, please try to:
State the student's name, phone number, instructor, day and time of the lesson that is being cancelled. Also remember that if you cancel a lesson, it can only be made up in July or August. The phone number is (519) 971-2760.
Our address is 1821 Provincial Rd, Windsor ON, N8W5V7 (near LOWES and COSTCO)
Instrument Rentals and Sales
The Conservatory sells and rents instruments. All Conservatory students are entitled to student discounts. Please don't hesitate to call us regarding instrument rentals or purchases. If you need an instrument please leave the receptionist your phone number, the type of instrument that you are interested in and the best time to reach you.
You will be contacted within a few days with all the information you need to make an educated purchase decision.